Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: October 30, 2025

Important Notice

This Privacy Policy describes how HotelBook collects, uses, and shares your personal information when you use our services. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Billing and payment information
  • Travel preferences and booking history
  • Profile information and preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and analytics

How We Use Your Information

Service Delivery

To process bookings, manage reservations, and provide customer support.

Communication

To send booking confirmations, updates, and promotional offers (with your consent).

Improvement

To analyze usage patterns and improve our services and user experience.

Security

To detect and prevent fraud, abuse, and security incidents.

Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

SSL Encryption

All data transmitted is encrypted

Secure Servers

Data stored on protected servers

Access Control

Limited employee access

Regular Audits

Security reviews and updates

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at privacy@hotelbook.com

Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Essential Cookies

Required for the website to function properly

Analytics Cookies

Help us understand how visitors use our site

Marketing Cookies

Used to deliver personalized advertisements

Questions?

If you have any questions about our privacy policy, please don't hesitate to contact us.

Contact Us

Quick Facts

GDPR Compliant
SSL Encrypted
Regular Updates
Secure Payments

We DON'T Collect

Social security numbers
Sensitive health data
Children's data